what’s a ride?

Pure fun and crazy intense! 50 min of a highly effective full body workout to get fit and healthy. Absolutely easy on the joints and feasible from beginner to competitive athlete. The dark room, the motivating music and ridexperts, who excite you and take you on an epic journey. A ride is an experience!

i’m a beginner, can i follow along?

Newbies are more than welcome! And don’t be afraid: You decide how intense your first ride will be. Adjust your resistance and choose the right weights. Your bike will be set up and explained personally to you at your first ride. And with the special bike shoes you get, you are firm and secure on the bike.

spinning is not for me, why should i try ride?

Because ride is pure fun and a real fullbody workout. Except for the bike it has nothing to do with spinning. The upper body exercises, the dumbbell part and the music experience are just a few of the differences. When the lights go out, only you and your workout count. You forget everything around you and immerse yourself in a completely new kind of training.

can i really burn 900kcal per ride?

Absolutely! The high-intensity interval training will challenge your body and is very effective. Of course, you have to be healthy and the amount of calories actually burned depends heavily on your gender, body weight and your chosen resistance.

how often should i ride?

That depends entirely on why you ride. If you want to take a break and get away from it all, sometimes one ride per week is enough. If you want to be more active and leaner, it should be two to three times. And as always, as long as it is good for you and you feel comfortable, there are hardly any limits.

when do i see the first results?

You will feel the first changes after the first two or three rides. It’s a great feeling to have done such an intense workout, it just inspires you and makes you feel proud. Then you will notice that you get used to the intensity and after 4-6 weeks you, as well as your friends and colleagues, will see the change. Of course, you can enhance the effect by adjusting your diet because your success depends heavily on how and what you eat.

just bring your normal sports wear and a bottle of water.

There will be a water dispenser waiting for you. On top towels and bike shoes are inclusive, as well as shampoo, body wash, conditioner, body lotion and deodorant, hair spray, hair ties and make-up remover.

in which langues do you offer rides?

We offer courses in German and in English - check our schedule.

can i use my rides in all ride.bln studios?

Yes! Each of your rides can be used in every ride.bln studio.

i am a student/azubi and max. 29 years old. how can i use the discount?

Quite simple: send us an e-mail and attach your valid student id. We will add an automatic discount to your ride.bln account. After that you can ride for 15€ each credit.

i have issues with my account.

First, look at the basics: – if you have forgotten your password, click on forgotten password below the login and set a new one. See if you still have rides on your account to book. If that does not help, call us or send us an email. we are happy to help you!

i can’t log in.

Did you already actively accept the account and set your own password? Due to the general data protection regulation, each account created by us must first be accepted by you. Only then you can set a password and log in. If you still have problems, please contact us by phone or mail.

no bike booking possible

See if you have enough rides on your account to book. If that’s the case, contact us, we will check your account.

i forgot my password.

On the website below the login, click on forgotten password and set a new one.

can I get a refund?

All credits and packages sales are final - however, for special cases we may offer a refund (pending a 12€ fee per transaction).

do you sell gift cards?

Yes, you can surprise your friends with credit for ride.bln.

just click here to buy gift cards

how can i book a bike?

Online via the ride.bln website or via our app. You sign up online, buy rides and then book the bike you like in the particular ride. First select the studio, then the ride and finally your desired bike.

is there an app for booking?

Yes, and it’s the easiest way to book your next ride. Look for ride berlin in the app or play store. Download, log in and book.

how early can i book a bike?

You can reserve a bike up to 7 days before a ride. As an example you can book on a Monday at one minute past 7 o’clock, the ride for next Monday at 7 o’clock. And so on and so on….

what are the cancellation rules?

You have the option to postpone or cancel up to 12 hours in advance. After that no cancellations will be accepted for your ride.

how do i cancel a booked ride?

When you are on the website or in the app and logged in, click on “my account” in the top right corner and select “my rides”. Once you have located the ride you would like to cancel, click on the wheel to the right of it and select “unreserve”. Remember: it’s only possible up to 12 hours before the ride! after that, cancellation ist not possible any more.

what if i miss a ride?

If you have booked a ride and miss it, your credit will be gone.

what happens if i’m too late and the ride started?

If you are too late and the door of the ride room is already closed, we can’t let you in. But we offer the opportunity to take the next ride, if there is a free bike.

can i move a ride?

If it is more than 12h before the ride, cancel your bike as described under “cancel”. Otherwise, as long as there are free bikes in other rides, we can book you on the same day into another ride. Reach out to us via email or phone to check that possibility.

is a “walk-in and ride” possible?

We’d love to have you, as long as we have enough time to show you how to setup your bike. Should you come for the first time to the ride, please be in the studio at least 20 minutes before the ride!

my company has a corporate deal with you, how can i start?

Write us an email (ideally from your company mail account) and send us a proof of the deal from your company, for example a screenshot of the intranet. We will add the deal/discount to your ride.bln account.

is it possible to rent the ride room (and xpert) to have a private ride with my company or friends?

Yes of course! Just contact us, tell us what/when/who and we will send you an offer.

can i bring my children to the studio?

If they are old enough to spend 50 minutes by themselves, no problem at all. We would very much like to, but can not take over supervision or even liability. Free wi-fi is available in all studios should it be a movie or an audiobook for the little ones.

can i ride when i’m pregnant?

First and foremost, talk to your doctor and midwife. if you feel good and have their ok, there shouldn’t be any issues. However, we need a signed form from you that you participate in the ride at your own responsibility. Listen to your body and do what feels good.

at what age can you start with rides?

The development of adolescents can be very different. Therefore joining a ride is possible from the age of 15, as long as the bike can be safely setup for your height. Until the age of 18 we do need a guardians signature on the liability waiver before the first ride.

i am currently injured. can i still ride?

It is absolutely your personal decision. In any case, talk to your doctor and/or physiotherapist and let the team know. Take care of yourself and rather do less, than too much. If it is too much, you will usually only feel it when the body comes to rest. Therefore, be more than careful. It is not worth it, because of one ride, to strain your own body. Relax and when you are fit again, ride with your full power!

i am an urban sports club member, can i join?

Yes, all usc L and XL members can join ride.bln

• Create your ride.bln account on our webiste

• Put your usc membership number next to your first name (i.e. Donald 1234567 Duck)

• Every month you can get the latest usc package on our website. During the payment process use the promo-code #urban-ride-club# to reduce it to 0 Euro.

• Our team at the studio will check your usc membership before every ride, so please make sure you really have a valid L or XL membership. Otherwise we have to charge the ride to you.